TERMS & CONDITIONS

The following Terms and Conditions apply to all services of the Gecko Tours d.o.o. Agency.

The following Terms and Conditions apply to all services of the Gecko Tours d.o.o. agency, ID code: HR-AB-21-060339006. Gecko Tours d.o.o. will provide the following services: one day trips, overnight trips, routine transfers (e.g. airport transfers), non-routine transfers,
or other rental services (collectively “the service”).

All tours are conducted in the English language. The guest, by contracting for the service, confirms understanding and agreement with the following Terms and Conditions. The guest and Gecko Tours d.o.o, collectively, “the parties”.

Booking

The service can be booked at the agency premises (Kruziceva 4, Split, Croatia) or by e-mail (gecko.tours.split@gmail.com). Gecko Tours d.o.o. shall endeavour to promptly reply to any request for information about availability and other details of the service requested.

On receipt of a reservation request for the service, Gecko Tours d.o.o. will promptly send you confirmation of reservation with departure details and contact numbers. Unless by special arrangement or in the case of routine transfers, no more than 12 hours before commencement of performance of the relevant service, guests should attend the premises of the Agency to convert the reservation to a ticket and then pay any outstanding balance due.

General Payment Arrangements

Payment arrangements for the service may vary, however larger groups (6 people and more) are required to pay at minimum 30% of the total due on booking.

Items included in the price are only those specified in the itinerary. All prices quoted in catalogues and leaflets are per person charges and shown in Croatian Kuna, though foreign currency equivalents may be accepted.

Change of Reservation

Reservation changes must be made via e-mail (gecko.tours.split@gmail.com) or phone at +385 951967680, 24 hours before the departures.

Cancellations

Cancellation of the service booked by a guest should be notified via e-mail or in person at the premises of the agency more than 24 hours before commencement of the service. Cancellations within 24 hours of the departure will receive no refund.

Unless by special arrangement, Gecko Tours d.o.o. requires a minimum number of 6 passengers per tour and reserves the right to cancel the tour within 12 hours of commencement of the service if the minimum number is not reached. Gecko Tours d.o.o. also retains the right, without time limit, to cancel any tour due to bad weather conditions. In this event, passengers will be given as much notice as possible and all monies will be fully refunded or the trip rescheduled to a mutually agreed time between the parties.

Tour Departures/Returns

Unless by specific agreement between the parties, all tours and transfers commence in Split. The meeting point is Sveti Frane (St.Francis) church, Trg Franje Tudjmana 1, Split. We kindly request our passengers to come to the meeting point 20 minutes before due departure. If a passenger fails to present at the meeting point on time without a valid reason (to be determined at the sole discretion of Gecko tours d.o.o.), any costs incurred by the guest will not be refunded. Despite a commitment to punctuality, please note that tour return times are variable, depending on the traffic, weather conditions and any other unforeseen circumstances.

Liability

Gecko Tours d.o.o. reserves the rights to alter routes, itineraries or timetables should the necessity arise, including adverse weather or road conditions. No responsibility is taken for expenses incurred by guests and due to damages, negligence, weather, war or other issues beyond the reasonable control of Gecko tours d.o.o. The company will not be held responsible for any losses whatsoever that a guest may face due to unforeseen delay.

Indemnity

As a guest of Geco Tours d.o.o. you understand:

• That you are personally responsible for your behaviour while in the agency’s premises or during the provision of the service by Gecko Tours d.o.o.

• You specifically indemnify Gecko Tours d.o.o. officers, directors, employees, agents, successors against any liability for any loss, damage, liability, cost or expense of any kind (including attorney’s fees) incurred in connection with any third party claim or otherwise, in relation to your use of the Gecko Tours d.o.o. website (including posting of any content) or access to this website, or your violation of either these terms of use or the rights of any third party.

Gecko Tours d.o.o. will, however, fully insure you against all injury and accident incurred during transportation. Further accident insurance can be arranged by Gecko Tours on request.

Customer Conduct

Gecko Tours d.o.o. requires that you agree to follow the following basic rules of conduct:

1. You will follow these Terms & Conditions and all applicable laws.

2. You will provide truthful and accurate information.

3. You will not harass, threaten or abuse staff or any other people when using Gecko Tours d.o.o in any manner.

4. You will not post any content that is obscene or may be hateful or offensive on racial, ethnic, sexual or any other grounds; is harmful, vulgar or distasteful; is defamatory, libellous, or invades another person’s privacy or proprietary rights.

5. You will not collect or store personally identifiable information about any other individual on the Sites, or otherwise stalk, repeatedly contact or harass another user.

6. You will not impersonate any other person or misrepresent a relationship with any person or entity, including misrepresenting a relationship with Gecko Tours d.o.o; similarly, you will not adopt a false identity if the purpose of doing so is to deceive or defraud another.

7. You will not post any content that contains any viruses, cancel bots, Trojan horses, harmful code, or other computer software or program designed to interrupt the Gecko Tours d.o.o service we provide, users’ ability to enjoy the Sites, or the proper functioning of any software, hardware or equipment or materials used in connection with the Sites.

8. You will not use any information on the Sites for any commercial purposes, except as expressly authorized by Gecko Tours d.o.o.

9. You will not search, mine or link any data or information to or through the Sites without Gecko Tours d.o.o express consent and authorization.

10. You will not send any bulk unsolicited advertising, promotional information, email or other solicitation (including without limitation junk mail, “spam,” chain letters or pyramid schemes of any sort) to any person through the use of the Sites.

11. Smoking or alcohol consumption is not permitted on any vehicle.

If you violate any of the guidelines set out above, or any other aspect of the Terms & Conditions, we reserve the right to suspend or terminate your rights to use the website without giving you any notice.

Gecko Tours d.o.o. is not responsible for lost, stolen or damaged personal things or luggage during the tours.

Comments or Complaints

We welcome guest’s comment on our tours or the service generally. Please leave your comment on our web page or on Tripadvisor. You will also be given the opportunity for written feedback on the tour with us. You can also send us an e-mail to gecko.tours.split@gmail.com with your opinion.

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